Hi @Nikita K.
I am not 100% sure it answers your question but I will give it a try...
Generally, the number of Intercom users is completely independent of your subscriptions on Statuspage. The numbers are not linked in any way. Statuspage is a product from Atlassian while Intercom is a separate company and product.
You do not have to build your own Statuspage widget for Intercom. Instead, you can add the status page widget to your Intercom messenger for free. It does not matter how many Intercom users you have - it will always be free. The widget will essentially just render an iframe with your status page content where anyone with access to your Intercom messenger can subscribe to your status page.
I hope this makes sense.
Hey @Nikita K. , it's Dave from the Statuspage product team. I will add a little bit to Carmen's helpful response. :)
A subscriber is a person who has explicitly requested to be notified (by email, SMS, Slack or webhook) when your status page reports an incident or maintenance. Users who simply visit your status page, or view your status via the embedded status widget, are not counted as subscribers. They need to explicitly click the "subscribe" button on your status page.
So think of the two flows as:
Hope this helps to clarify!
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
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