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Translation of status page notifications

Jort Elst
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September 7, 2022

Hi there, I'm researching the option to use statuspage.io for our cloud application. Multi-language support is a must, however.

I've seen that the page itself can be translated and made available in several languages using Localize. What I could not find is whether this also applies to the e-mail, SMS and Webhook notifications. Is there an option to translate these too so that customers can receive notifications in their own language?

And if not, are there alternatives to implement this feature?

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Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2022

Hey Jort, how are you?
Rafa here from the Statuspage support. 

Great question!
We currently do not have this feature to translate emails as well.

Please note, that we're using a 3rd party app called Localize.js and currently, it's not permitting the requested functionality.
https://support.atlassian.com/statuspage/docs/translate-pages-with-localize/ 

I have added you to a feature request we have related to your request. In case this ever gets implemented, we would let you know.

https://statuspage.atlassian.net/browse/STSPG-7754

Best,
Rafa

Jort Elst
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 9, 2022

Hi Rafael,

That's unfortunate. Thank you for your answer nonetheless.

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