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We have a private StatusPage for employees only. We would like to embed a telephone link to our OpsGenie number. However when entering in <a href="tel:555-555-5555">555-555-5555</a>. The tel: part is removed and we are left with <a>555-555-5555</a>. This completely removes the hyperlink and adds time for our employees to contact support as they need to copy and paste the number or type manually instead of 1-click dialing.
Anyone find a workaround?
@Keith Richard Welcome to the Atlassian Community.
I'm not sure about this but by your description for anchor tag, I think you missed one quote, can you try editing it and test again if this works.
Convert this - <a href="tel:555-555-5555>555-555-5555</a>
to - <a href="tel:555-555-5555">555-555-5555</a>
Some browsers tends to remove tag property when ending quote is missing.
I hope this helps.
I think hyper reference with 'tel' is not allowed then. Please take a look at this page if this make some sense - https://support.atlassian.com/statuspage/docs/add-html-tags-in-incident-messages/
Thank you for that page. It does show <a href=""> tags, but it strips out the value when there is a "tel:" reference.
The list above might just be for when designing email messages with Statuspage as I have other tags not mentioned in the article such as <span style="color:#2fcc66;">Words</span> working.
Let me dig some more details, also try this out. I will also check with other folks for this behaviour.