My Subscribers do not receive invitation emails.

[Arion Ho]

Hello, for some reasons, the new subscriber doesn't get the invitation emails

[Egor]

Hey Arion,
Thanks for reaching out to Atlassian Community! 

May I ask you please to check junk/spam folders to see if you got confirmation emails? 

Also, could you please share your page, so that I can try to subscribe myself and see if I'll get an email?

Best Regards,
Egor

[Arion Ho]

Thanks Egor, yes, I have chekced the spam and asking a few of the colleagues to try and it doens't work.

please see if you can receive that, https://status.zodiamarkets.com/

thanks!

[Egor]

Hey Arion,

Thanks, may I ask you please to open a new ticket with us using https://support.atlassian.com/statuspage/ and also include the affected users, so that we can check the logs and find the reason why these emails are not arriving? 

You can also mention this community post when opening a ticket. 

Best Regards,
Egor

[Arion Ho]

hello, here you go

https://support.atlassian.com/requests/SPSP-33321/