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How exactly is Employees determined when using a private page

Robin Sundström April 14, 2021

I can´t seem to find any documentation which states exactly how employees are calculated when using a private Statuspage. 

this is a quote taken from https://www.atlassian.com/software/statuspage/pricing?tab=private

"An Employee is an employee in your organization who needs access to view and subscribe to your organization's status page. Typically, you'll grant employee accesses within your IDP provider such as Okta, Ping Identity, OneLogin, or ADFS."

What I take from this is that an employee is anyone which have been added to Statuspage through the IDE, is that correct ? So it is not based on the number of subscribers but instead based on access granted through the IDE ? 

Another question is: in regards to this, "Typically, you'll grant employee accesses within your IDP provider such as Okta, Ping Identity, OneLogin, or ADFS.", what is the other way of doing it ? 

1 answer

0 votes
Mark Campbell-Vincent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2021

Hi @Robin Sundström -

Employees are page viewers/subscribers on a private page. Employees need to authenticate in order to view the actual Statuspage either via SSO or IP allowlisting. Employees aren't added on the Statuspage side. They are given access through your Idp or IP allowlisting to view the page.

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