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We have 2 JiraSW/Atlassian cloud sites currently. This was due to a company merger. We now have consolidated all requirements and would like to decommission one of the instances. But, that instance has our statuspage linked to it. Is there a way to link to the operational JiraSW/Atlassian instance?
Hi there Prath,
Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!
You have 2 options really and a few points to consider!
Points to consider:
Having said that... the options are:
Option 1: Move Statuspage into the same Atlassian Organisation as your active Atlassian Products but on its own Atlassian Site
This can be done by anyone is who is an "ORGANIZATION ADMIN" for both the source and destination Atlassian Organisations.
They should follow the preparation + transfer steps as they are listed here: https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/
Option 2: Move Statuspage into the same Atlassian Site as your active products.
This process is possible for SOME accounts (not all) and therefore cannot be self-served. Please pop in a support ticket (https://support.atlassian.com/contact/) and we can assist with checking to confirm if it is possible.