Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Changing the headline of the status io emails- removing the word incident


I am looking for email customization for statusio subject line .. we need to change it so it doesn't have the word "incident" in the subject.


1 answer

1 vote

Hey there Basma,

We chatted in a support ticket about this, but I wanted to get a reply out here as well!

As it stands right now, there is no way to change the word 'incident' in the subject line of an email. That particular word choice is hard coded into the project and our email templates.

I'll be opening a feature request to track this internally, but it is not something on the roadmap right now.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,046 views 8 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you