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Can you customize the Body Content of the Statuspage Account & Subscription Created Emails?

joshuaw May 1, 2023

When inviting new users to the Statuspage, the following text comes through in the body for each message:

  • Account Created
    • "Special access granted

      You have been invited to view the FINE Status status page!

      To setup your password to access the FINE Status status page, please use the following link:"

  • Subscription Created
    • "Confirm your subscription

      Thanks for subscribing to FINE Websites & Servers status updates. You're almost done - we just need to confirm your subscription.

      In order to activate your subscription, please click the following link:"

Is there any way to customize this copy from within the Statuspage admin portal? I've found the templates for incident response, but the "Customize email" tab only allows changes to the message footer.

1 answer

0 votes
Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 8, 2023

Hi @joshuaw

Unfortunately, there is no such functionality to change the invitation and subscription emails yet. Those are default and their texts cannot be changed.


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