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Automatic Incident Creation

Is there a way to automatically create an incident whenever a component's status is changed from Operational to a different Status? I can get my Slack Channel to fire an alert whenever a component's status changes, but all my other subscriber notifications are linked to Incident creation and update. Then Once the component is set to Operational, I would like to close said incident automatically.

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Shivam Naik
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 03, 2023

Hi @jsullivan ,

Happy to help!

We have some documentation here regarding automatic Incident creation, but essentially you would either need an app to monitor for those changes to automatically generate an incident from a component change, or you could possibly set something up using the Developer API for your page.

Please let me know if you have any follow up questions!

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