Issue: Some StatusPage customers in Brazil are experiencing DNS_PROBE_FINISHED_NXDOMAIN errors when accessing *.statuspage.io domains with certain ISPs.
If you are observing the page not found error in the Brazil region, please follow the respective steps as per your Operating System:
Right-click Windows Start button → Network Connections
Click Change adapter options
Right-click your active connection → Properties
Select Internet Protocol Version 4 (TCP/IPv4) → Properties
Check Use the following DNS server addresses:
Preferred: 1.1.1.1
Alternate: 8.8.8.8
Click OK → Close
Set-DnsClientServerAddress -InterfaceAlias "Ethernet" -ServerAddresses ("1.1.1.1", "8.8.8.8")
Apple Menu 2. → System Settings → Network
Select active connection → Details → DNS
Click + to add:
1.1.1.1
8.8.8.8
Click OK → Apply
Open the terminal, and write the below command in the terminal
networksetup -setdnsservers Wi-Fi 1.1.1.1 8.8.8.8
Open Settings → Network
Click the gear icon → IPv4
Set DNS to Manual:
1.1.1.1, 8.8.8.8
Click Apply
Open the terminal, and write the below command in the terminal
nmcli con mod "YourConnectionName" ipv4.dns "1.1.1.1 8.8.8.8"
nmcli con down "YourConnectionName" && nmcli con up "{{YourConnectionName}
That’s all. This should resolve the issue, allowing you to access the statuspage.io domain pages.
Vartul Gupta
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