Mitigation steps for statuspage.io domain ISP Issues in Brazil

Issue: Some StatusPage customers in Brazil are experiencing DNS_PROBE_FINISHED_NXDOMAIN errors when accessing *.statuspage.io domains with certain ISPs.

If you are observing the page not found error in the Brazil region, please follow the respective steps as per your Operating System:

Steps to follow for Windows 10/11:

1. GUI method:

  1. Right-click Windows Start button → Network Connections

  2. Click Change adapter options

  3. Right-click your active connection → Properties

  4. Select Internet Protocol Version 4 (TCP/IPv4) → Properties

  5. Check Use the following DNS server addresses:

    Preferred: 1.1.1.1
    Alternate: 8.8.8.8
  6. Click OK → Close

 

2. PowerShell (Admin) method:

Set-DnsClientServerAddress -InterfaceAlias "Ethernet" -ServerAddresses ("1.1.1.1", "8.8.8.8")

Steps to follow for macOS

1. GUI method:

  1. Apple Menu 2. → System Settings → Network

  2. Select active connection → Details → DNS

  3. Click + to add:

    1.1.1.1
    8.8.8.8
  4. Click OK → Apply

  5. MacOS GUI.png

2. Mac Terminal method:

Open the terminal, and write the below command in the terminal

networksetup -setdnsservers Wi-Fi 1.1.1.1 8.8.8.8

Steps to follow for Linux (GNOME)

1. GUI method:

  1. Open Settings → Network

  2. Click the gear icon → IPv4

  3. Set DNS to Manual:

1.1.1.1, 8.8.8.8
  1. Click Apply

2. Terminal (NetworkManager) method:

Open the terminal, and write the below command in the terminal

nmcli con mod "YourConnectionName" ipv4.dns "1.1.1.1 8.8.8.8"  
nmcli con down "YourConnectionName" && nmcli con up "{{YourConnectionName}

 

That’s all. This should resolve the issue, allowing you to access the statuspage.io domain pages.

1 comment

Zohaib
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February 21, 2025

out the problem eussie plzz status bar set

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