Managing Admins for Statuspage

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Statuspage admin management can be controlled via Atlassian admin.

Since Statuspage is an Atlassian product, there are two important things to consider:

Site admins are included as a product access group by default. You can remove this group from product access.

• Trusted users automatically get access to all products. Therefore, they do count towards your Statuspage user allocation. You will need to downgrade them to Basic users to remove them.

Follow the steps below to edit your Statuspage Admins within Atlassian Admin:

For the old Atlassian User Experience

1. Go to admin.atlassian.com.

2. Select the site where Statuspage has been added.

3. Select Product access in the left-side navigation (under Site settings).

4. Find Statuspage and see which groups have access to the product.

   1. If you see the “site-admins” group, remove it

   2. To edit the admins of a group, you can click on the 3 dots and select show group details

   3. You can then add or remove site admins.

5. Next, click the Administration Access tab. Note that users in this part will be able to add new pages and manage billing.

   1. If you see the “site-admins” group, remove it

   2. To edit the admins of a group, you can click on the 3 dots and select show group details

   3. You can then add or remove site admins

Next, you can give the appropriate admins access to Statuspage from the Administration access tab.

1. Click the "statuspage-users" group seen under the Statuspage product to make sure any unwanted site admin users do not have Statuspage access. 

2. Add appropriate users to the "statuspage-users" group from this section.

Any unwanted users or any other group that has Product or Administration access can be removed from this section manually.

For the new and improved Atlassian User Experience

First, you need to invite new users to your organization. Once you have invited a user you can assign roles that give users access to your products. Learn how to invite users

To give one user access to Statuspage:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Directory > Users.

3. Select a user.

4. Select Grant access to view a list of products the user doesn’t have access to.

5. From the Product roles dropdown for Statuspage, select a product role.

6. Select Grant access.

If you can’t see the product from Grant access, the user may already hold a role for that product. Check the user’s Product access and assign the role using the dropdown next to the product.

To give product access to more than one user, add them to a new or existing group.

To give users in a group access to Statuspage

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Products from the header.

3. Find Statuspage and select Manage access.

4. From the product details page, select Add groups at the top of the page. Search and select the group you want to add, choose a product role, then select Add.
   This will grant product access to all the users within that group.

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