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Introducing Statuspage's newest feature: Role Based Access Control

We're excited to announce that Statuspage now has role based access control (RBAC)! Last year we released page permissions to allow for customers to control which users can see which pages; from customers' feedback we now have implemented a more granular level of user permissions at the page level.

There are 3 roles that can be configured:

Incident Manager 

  • Post, update, and edit incidents and templates

Maintenance Manager

  • Post, update, and edit maintenances and templates

Page Configuration Manager

  • Add and edit components and subscribers

  • Set up app integrations and metrics

  • Customize pages and emails

  • Edit page information and page type settings

Note: Role based access control is available to any organization that has at least one page on a Business, Corporate, Enterprise, or Audience specific plan. 


Edit user's permissions in a few easy steps:

  1. Click your avatar in the bottom left of your screen.

  2. Select Users from the menu.

  3. Find a team member to set permissions for and select Edit permissions.

  4. Select at least one page to grant this team member access to.

  5. Select the roles listed beneath each page that you want them to have access to.

  6. Select Save.

Shows modal to select actions permitted for a user

Example: If you restrict your team member from managing incidents this will be their view:

Screen Shot 2022-02-17 at 4.23.26 PM.png

Inviting users through Atlassian admin hub:

When new team members are invited through role based access control must be configured through the Please note that any users invited through will be granted all page and role permissions by default.

For more information, visit the documentation.




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