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windows7 32bit で SourceTreeSetup-2.3.1.0.exe を起動しましたがインストールできません

windows7 32bit に SourceTreeSetup-2.3.1.0.exe を使って Sourcetreeをインストールしようとしています。

 

途中で白い画面が表示されインストールが先に進みません。

回避策はありませんか?

2017-10-19-st-ng-1-.png2017-10-19-st-ng-2-.png既存のアカウントを使用 のボタンを押すと上のように白いページが表示されてしまいます。

 

1 answer

1 accepted

1 vote
Answer accepted
Ana Retamal Atlassian Team Oct 19, 2017

Hi! Allow me to reply to your question in English. If you prefer, one of our Japanese engineers will be able to continue helping you in Japanese :)

This issue has already been reported in our bug tracker at SRCTREEWIN-7244. Our developers are working on a fix, in the meantime please follow this workaround:

From a working install collect the accounts.json and passwd files.

Delete the Atlassian folder from the AppData/Local directory for your user. Run the installer for 2.3.1, close it when you get the blank login window. Place the account.json and passwd files into the Atlassian/SourceTree folder. Rerun the installer. It should detect the account and password from those files and bypass the request for a login.

Note that in order to be in compliance with the Atlassian EULA you must ensure the email address used in the file is valid, yours and associated with a valid Atlassian account.

Let us know if it worked for you!  

Cheers,

Ana

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