windows7 32bit で SourceTreeSetup-2.3.1.0.exe を起動しましたがインストールできません

windows7 32bit に SourceTreeSetup-2.3.1.0.exe を使って Sourcetreeをインストールしようとしています。

 

途中で白い画面が表示されインストールが先に進みません。

回避策はありませんか?

2017-10-19-st-ng-1-.png2017-10-19-st-ng-2-.png既存のアカウントを使用 のボタンを押すと上のように白いページが表示されてしまいます。

 

1 answer

1 accepted

1 votes

Hi! Allow me to reply to your question in English. If you prefer, one of our Japanese engineers will be able to continue helping you in Japanese :)

This issue has already been reported in our bug tracker at SRCTREEWIN-7244. Our developers are working on a fix, in the meantime please follow this workaround:

From a working install collect the accounts.json and passwd files.

Delete the Atlassian folder from the AppData/Local directory for your user. Run the installer for 2.3.1, close it when you get the blank login window. Place the account.json and passwd files into the Atlassian/SourceTree folder. Rerun the installer. It should detect the account and password from those files and bypass the request for a login.

Note that in order to be in compliance with the Atlassian EULA you must ensure the email address used in the file is valid, yours and associated with a valid Atlassian account.

Let us know if it worked for you!  

Cheers,

Ana

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