unable to open sourcetree 1.8.3 on windows 10

 

error in event viewer

source ( application error)

Faulting application name: SourceTree.exe, version: 1.8.3.0, time stamp: 0x56f18db8
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0xe0434352
Fault offset: 0x000000000002a1c8
Faulting process id: 0x2ef8
Faulting application start time: 0x01d1b1d9b87cff01
Faulting application path: C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 7c1cfdf9-315e-476a-bcbe-58ad9253b04b
Faulting package full name:
Faulting package-relative application ID:

source(. net runtime)

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Configuration.ConfigurationErrorsException
Stack:
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.Configuration..ctor(System.String, System.Type, System.Object[])
at System.Configuration.ClientConfigurationHost.OpenExeConfiguration(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String)
at System.Configuration.ConfigurationManager.OpenExeConfigurationImpl(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String, Boolean)
at SourceTree.App.SetStartupJIT()
at SourceTree.App..ctor()
at SourceTree.App.Main()

3 answers

I raised a case with Atlassian on this and got this as a reply which fixed the issue for me.

"I've seen such errors in cases where the user.config file gets corrupted. If you open the file

C:\Users\<username>\AppData\Local\Atlassian\SourceTree.exe<random_string>\1.8.3.0\user.config

does it look ok or is it full of <NULL> values?

Can you try deleting this file and then start SourceTree again?"

I was able to open SourceTree 1.8.3 without any problems until today. Now I am getting this same error. Anybody know how to fix this issue?

Seeing exactly the same issue here as well..

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