unable to open sourcetree 1.8.3 on windows 10


error in event viewer

source ( application error)

Faulting application name: SourceTree.exe, version:, time stamp: 0x56f18db8
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0xe0434352
Fault offset: 0x000000000002a1c8
Faulting process id: 0x2ef8
Faulting application start time: 0x01d1b1d9b87cff01
Faulting application path: C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 7c1cfdf9-315e-476a-bcbe-58ad9253b04b
Faulting package full name:
Faulting package-relative application ID:

source(. net runtime)

Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.Configuration..ctor(System.String, System.Type, System.Object[])
at System.Configuration.ClientConfigurationHost.OpenExeConfiguration(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String)
at System.Configuration.ConfigurationManager.OpenExeConfigurationImpl(System.Configuration.ConfigurationFileMap, Boolean, System.Configuration.ConfigurationUserLevel, System.String, Boolean)
at SourceTree.App.SetStartupJIT()
at SourceTree.App..ctor()
at SourceTree.App.Main()

3 answers

I raised a case with Atlassian on this and got this as a reply which fixed the issue for me.

"I've seen such errors in cases where the user.config file gets corrupted. If you open the file


does it look ok or is it full of <NULL> values?

Can you try deleting this file and then start SourceTree again?"

I was able to open SourceTree 1.8.3 without any problems until today. Now I am getting this same error. Anybody know how to fix this issue?

Seeing exactly the same issue here as well..

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