sourcetree cannot open web browser after update to 3.3.4.3796

[Razor164]

[mrossmedgate]

@Razor164 What was the solution? I'm getting this error and have no idea why.  Thanks.

[iddo-fontijn]

Same as this issue, which has a workaround:

https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-Create-Pull-Request-Default-Browser-Empty/qaq-p/1213475

[Soma Dixon]

https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-Create-Pull-Request-Default-Browser-Empty/qaq-p/1213475

[grrinch]

It's a different issue - the other one seems to have been resolved with the new version. This one did not.

[Manuel]

have the same problems, also terminal was not working.

you should check your logfile

On Windows, the SourceTree log file is located at C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log

After removing the project and new cloning the browser worked again....

[Lijun Wang]

I still got error in the log and error below in the pic after recloning the repository. 

ERROR [2019-11-25 10:46:04,682] [58] [Sourcetree.Analytics.Emau.EMauSubmissionService] [Log] - POST MAU submission FAILED
System.IO.FileLoadException: Could not load file or assembly 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null'
at Atlassian.AnalyticsService.Client.Converters.IanaTimezoneConverter.WriteJson(JsonWriter writer, Object value, JsonSerializer serializer)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeConvertable(JsonWriter writer, JsonConverter converter, Object value, JsonContract contract, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.Serialize(JsonWriter jsonWriter, Object value, Type objectType)
at Newtonsoft.Json.JsonSerializer.SerializeInternal(JsonWriter jsonWriter, Object value, Type objectType)
at Newtonsoft.Json.JsonConvert.SerializeObjectInternal(Object value, Type type, JsonSerializer jsonSerializer)
at Sourcetree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__62.MoveNext()

but I can see the switched branch in my IDE. Hope SourceTree team can fix the problem soon. 

[tony]

Hmmm...No answer!

I see that Atlassian cares about customers...NOT!

[Sarahi Velasco]

3.3.6 worked for me in windows.

[Cara Diann]

The only answer is to download and install 3.2.6. Anything else is a waste of time. Atlasian simply needs to fix this issue.

https://www.sourcetreeapp.com/download-archives

[DylanAlloy]

Lol Sourcetree is such garbage now.

[Razor164]

closed

[Ana Retamal]

Hi @Razor164 , seems like there're more users encountering the same issue as you did, would you mind sharing your solution with them? 

I'm sure the Community would thank you!

Kind regards,

Ana

[Cara Diann]

The only answer is to download and install 3.2.6. Not other "fix" works.