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sourcetree cannot open web browser after update to 3.3.4.3796

Screenshot_3.png

7 answers

@Razor164 What was the solution? I'm getting this error and have no idea why.  Thanks.

have the same problems, also terminal was not working.

 

you should check your logfile

On Windows, the SourceTree log file is located at C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log

 

After removing the project and new cloning the browser worked again....

I still got error in the log and error below in the pic after recloning the repository. 

ERROR [2019-11-25 10:46:04,682] [58] [Sourcetree.Analytics.Emau.EMauSubmissionService] [Log] - POST MAU submission FAILED
System.IO.FileLoadException: Could not load file or assembly 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'TimeZoneConverter, Version=2.3.0.0, Culture=neutral, PublicKeyToken=null'
at Atlassian.AnalyticsService.Client.Converters.IanaTimezoneConverter.WriteJson(JsonWriter writer, Object value, JsonSerializer serializer)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeConvertable(JsonWriter writer, JsonConverter converter, Object value, JsonContract contract, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.SerializeObject(JsonWriter writer, Object value, JsonObjectContract contract, JsonProperty member, JsonContainerContract collectionContract, JsonProperty containerProperty)
at Newtonsoft.Json.Serialization.JsonSerializerInternalWriter.Serialize(JsonWriter jsonWriter, Object value, Type objectType)
at Newtonsoft.Json.JsonSerializer.SerializeInternal(JsonWriter jsonWriter, Object value, Type objectType)
at Newtonsoft.Json.JsonConvert.SerializeObjectInternal(Object value, Type type, JsonSerializer jsonSerializer)
at Sourcetree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__62.MoveNext()

source_tree_browser_error.PNG

but I can see the switched branch in my IDE. Hope SourceTree team can fix the problem soon. 

Hmmm...No answer!

I see that Atlassian cares about customers...NOT!

Like DylanAlloy likes this

It's a different issue - the other one seems to have been resolved with the new version. This one did not.

3.3.6 worked for me in windows.

The only answer is to download and install 3.2.6. Anything else is a waste of time. Atlasian simply needs to fix this issue.

https://www.sourcetreeapp.com/download-archives

Lol Sourcetree is such garbage now.

closed

Ana Retamal Atlassian Team Nov 13, 2019

Hi @Razor164 , seems like there're more users encountering the same issue as you did, would you mind sharing your solution with them? 

I'm sure the Community would thank you!

Kind regards,

Ana

Like julisch94 likes this

The only answer is to download and install 3.2.6. Not other "fix" works.

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