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sourcetree cannot access my account with ssh - tower app works fine

I spent hours and hours to get access via sourcetree to the bitbucket with ssh key without luck.

> git remote -v

=> shows currently origin ssh://

test of the ssh key (loaded)

> ssh -T     

=> authenticated via ssh key. You can use git to connect to Bitbucket. Shell access is disabled

In sourcetree > account > I can connect the account and I also see the ssh key used.

Auth type: OAuth; protocol: ssh

When checking in sourcetree project settings > remotes > add > selecting the repos on my account doesn't show any repos.

For now I start using tower app as this seems to work well.

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 09, 2022


Sorry to hear about this problem.  I recommend checking out this related thread over in

If the initial answer doesn't help, try David S' approach here:

The only thing that worked for me was navigating to C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree and removing the passwd file.

Once this file is removed, restart SourceTree and execute a fetch or something else that requires access to the repo in question. SourceTree will then prompt you for your password, rewriting the cached credentials.

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