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"installation has failed " error!!!


I tried to install sourcetree to connect with git service.

but I failed to installation.

the error message is that installation has failed like below.


and when I click the "open setup log" to check the log, it didn't open any file.

how can I install the source-tree?!!

To solve the problem, I tried with several versions ( 3.1.3) but all failed.


I'm using those specs.


-git 2.20.1


1 answer

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 14, 2019

Hello! Can you make sure you have write permissions to AppData/Local (verify your anti-virus isn't stopping the install), and make sure you have the latest Windows updates?


If that doesn't work, could you try using the Enterprise installer?


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