Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

"installation has failed " error!!!

박현지
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2019

I tried to install sourcetree to connect with git service.

but I failed to installation.

the error message is that installation has failed like below.

image.png

and when I click the "open setup log" to check the log, it didn't open any file.

how can I install the source-tree?!!

To solve the problem, I tried with several versions (1.10.24.1/ 3.1.3) but all failed.

 

I'm using those specs.

-windows10

-git 2.20.1

 

1 answer

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 14, 2019

Hello! Can you make sure you have write permissions to AppData/Local (verify your anti-virus isn't stopping the install), and make sure you have the latest Windows updates?

 

If that doesn't work, could you try using the Enterprise installer?

Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events