Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,551,979
Community Members
 
Community Events
184
Community Groups

in git repository SourceTree fetch and pull were not worked for some time

Mangesh Chougule
Mangesh Chougule Aug 05, 2020

SourceTree pull and fetch is not worked for some. Other people in the group also faced this same issue.

 

Attaching the screenshot.

 

whats went wrong ? could you please suggest.git_error.png

Answer
Watch
Like Be the first to like this
391 views

1 answer

0 votes
Mikael Sandberg
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 05, 2020

What are you using as the remote storage for the repository? Bitbucket? The error message indicate that they do not have access to the repository, and it could be a number of things. If the users that see this issue logs on to the remote are they able to access the repository from there?

View More Comments
Mangesh Chougule
Mangesh Chougule Aug 05, 2020

Thanks Mikael for the response!

 

What are you using as the remote storage for the repository? Bitbucket? 

Ans:Github

 

i have verified all users have access to git repository. but yesterday while fetch/pull operations error got.

 

so-could you please suggest whats might got wrong?

  

Like
Mikael Sandberg
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 05, 2020

Do you see the same behavior when doing a fetch/pull from the command line? Are you using ssh or http/s as the URL? 

Like
Mangesh Chougule
Mangesh Chougule Aug 05, 2020

thanks mikael again.

 

command line users are not tried i think.

 

but they reported this issue in sourcetree.

 

we use http://git.efi.com/

 

please suggest... 

Like
Mikael Sandberg
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 05, 2020

Okay, since you are using http do you know if the users that are seeing this changed their password recently? I would try doing a fetch from the command line to see if that works, and if so, then reset their GitHub account in Windows Credential Manager and also check the credentials in Sourcetree under Tools > Options. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Sourcetree
Sourcetree
TAGS
AUG Leaders

Atlassian Community Events

See all events