You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
SourceTree pull and fetch is not worked for some. Other people in the group also faced this same issue.
Attaching the screenshot.
whats went wrong ? could you please suggest.
What are you using as the remote storage for the repository? Bitbucket? The error message indicate that they do not have access to the repository, and it could be a number of things. If the users that see this issue logs on to the remote are they able to access the repository from there?
Thanks Mikael for the response!
What are you using as the remote storage for the repository? Bitbucket?
Ans:Github
i have verified all users have access to git repository. but yesterday while fetch/pull operations error got.
so-could you please suggest whats might got wrong?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Do you see the same behavior when doing a fetch/pull from the command line? Are you using ssh or http/s as the URL?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
thanks mikael again.
command line users are not tried i think.
but they reported this issue in sourcetree.
we use http://git.efi.com/
please suggest...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Okay, since you are using http do you know if the users that are seeing this changed their password recently? I would try doing a fetch from the command line to see if that works, and if so, then reset their GitHub account in Windows Credential Manager and also check the credentials in Sourcetree under Tools > Options.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.