We've still got some work to do on the messaging (as you noticed), but bug issues are now restricted to Atlassian staff. We were finding that many issues were incorrectly reported or not reproducible, so the decision was made to have bugs reproduced by Atlassian staff (and for Atlassian staff to write up the issue) before they make it in to the backlog.
Since we do support for Sourcetree here on Community, you can describe the issue you ran into here and we'll get it reproduced and filed! Thanks for taking the time to track down the problem you were seeing and looking forward to working with you on the bug report.
Daniel | Atlassian Support
Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...
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