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Atlassian Community Hero Image Collage error 1001 in Sourcetree connecting to GitHub

Have added my GitHub account with OAuth.  When enumerating remotes the following error continuously pops up.

The operation couldn’t be completed. ( error -1001.)

I have cleared all relevant items from macOS Keychain and and deleted ~/Library/Application Support/Sourcetree, readded my GitHub account the the issue persists.


Please help.

3 answers

It's now June 2020 and still getting this problem. Trying to access remote repos on Github in Sourcetree - continually fails - really annoying.

Did this get fixed I am encountering it?

0 votes
Manju Atlassian Team Feb 02, 2018

Hi Gavin, 

That's an authorization error which means that Sourcetree couldn't get an authorization rom GitHub with the token available. Can you remove the account from Sourcetree and add it back again? Your old token could just be cached. Relaunch Sourcetree once to see if it helps. 



Hi Manjunath,


I have tried the following with no success:

  • removing the account
  • closing sourcetree
  • clearing the items from Keychain
  • deleting ~/Library/App Support/... 
  • Clearing all my tokens and keys from GutHub


Any other ideas?

Manju Atlassian Team Feb 05, 2018

Can you uninstall Sourcetree and fo a fresh install?

You can restart the mac once after removing Sourcetree. 

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