Why is the sourcetree support system so fragmented?

Questions go here. Bug reports go to http://support.atlassian.com/. Feature requests go to http://jira.atlassian.com/. Each one requires its own account. Can't you consolidate these things into one service under one account?

1 answer

I understand - however this is just how Atlassian structures the difference between bugs & development tasks, support, and community self-assistance. Bugs & dev tasks are trackable, long term things while this is mostly just for quick questions.

I usually end up answering most things anyway regardless of where they're posted ;) If in doubt, here is fine and I'll promote things to jira.atlassian.com if there's something to be done.

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Published Oct 23, 2018 in Sourcetree

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