Every time I try to clone my company's online repository, I am prompted with a pop-up window to log into Altassian. When I enter my credentials, the window closes and a new one opens, again asking me for my password. This goes on forever. Here is the process I am doing:
No matter what I do, any time I want to clone a repo, I am presented with this pop-up and it is never satisfied with my response. I have tried the following things
One thing to note is that I am only experiencing this on my work laptop. On my home desktop PC (I work a hybrid schedule), I have Sourcetree and was able to do all of the cloning I needed without any issues.
On my work laptop I have admin privilege, so I can install/uninstall software as needed, but I simply cannot get this to work.
Sorry to hear about this problem. But this sounds like sourcetree might be holding on to an older and now invalid credentials. As some other users have reported in threads such as https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564
It might be necessary to remove the passwd file from C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree on Windows or ~/Library/Application Support/SourceTree on a Mac.
Uninstalling and reinstalling doesn't necessarily remove this particular file from your system.
I would expect that you do need to use an App Password now from Bitbucket as we have deprecated the use of just account passwords per https://community.atlassian.com/t5/Bitbucket-articles/Announcement-Bitbucket-Cloud-account-password-usage-for-Git-over/ba-p/1948231
Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...
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