Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I uninstall the software and start the install from scratch?

When I installed the software, part of the setup was not done correctly.  I want to completely uninstall the software and start over.  When I do this, it automatically logs me back in to sourcetree with the previous setup.  I also tried to remove the appdata files and uninstall, but nothing is working.

1 answer

0 votes
Mikael Sandberg Community Leader Aug 13, 2020

Hi @Jake Barber,

Welcome to Atlassian Community.

To completely wipe Sourcetree you have to remove the Sourcetree folder under appdata\local\Atlassian and the Sourcetree folder under local. You should then be able to reinstall it. If you just want to redo the initial setup you just have to remove the Sourcetree folders under Atlassian. See How to Wipe SourceTree Preferences for more information.

Hi @Mikael Sandberg

Thanks for the quick response.  I have done these steps mulitple times and it still directly skips the installation and logs me in when I reinstall with the previous installation already applied.  

Appreciate the help!

Like Surendra Prudhvi likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,696 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you