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Why can't I create a remote repository (suddenly)?

When I try to create a remote repository, it suddenly fails. I get the message


"An error occurred while trying to create the repository.

Please try again"


The error contents is simply:


message: Not Found



I'm on a Mac. This was all working before. The only thing I can imagine is impacting is that I have recently added a BitBucket account that linked with my GitHub account. 


Help would be appreciated. 

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 15, 2019

Hi @ChrisHal4D,

My apologies for the delayed reply. A few questions:

1. What version are you using?

2. Is the account name the same in both services?

3. What happens if you delete and then re-add the GitHub account in the app and then create the repository?

4. In Advanced preferences, you can enable the Debug menu which has a Network Monitor. This will show any network transactions while the window is open - including creating a repository. Can you share a sanitized version (no personal details) if it looks promising?

Brian Ganninger
Principal Developer, Sourcetree

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