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Why am I getting an “unable to update url base from redirection” error in Source Tree?

fearghalcaulfield May 21, 2019

Anytime I try to do anything (push, pull, clone a new repo) in sourcetree I get the following error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no- 
optional-locks ls-remote [**REPO URL**]
Output: 
Error: fatal: unable to update url base from redirection:
  asked for: [**REPO URL**]/info/refs?service=git-upload-pack
redirect: http://10.8.1.31:15871/cgi-bin/blockpage.cgi?ws- 
session=18446744073333433429

It was working fine for me yesterday, but now this

I've tried uninstalling and reinstalling, but the problem still persists

1 answer

0 votes
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2019

Hi @fearghalcaulfield,

We identified an issue similar to this today and are deploying a fix in Bitbucket Cloud. Please let us know if you still encounter it tomorrow. Thank you for your patience and our apologies for the hiccup.

Brian Ganninger
Principal Developer, Sourcetree

Todd Piket November 20, 2020

I am experiencing this issue right now.  Just my account in SourceTree.  I can get this to work with my account on a different system so it must be local to my account on my machine.  What's going on?

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