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Why am I getting an “unable to update url base from redirection” error in Source Tree?

Anytime I try to do anything (push, pull, clone a new repo) in sourcetree I get the following error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no- 
optional-locks ls-remote [**REPO URL**]
Error: fatal: unable to update url base from redirection:
  asked for: [**REPO URL**]/info/refs?service=git-upload-pack

It was working fine for me yesterday, but now this

I've tried uninstalling and reinstalling, but the problem still persists

1 answer

0 votes
bgannin Atlassian Team Jun 05, 2019

Hi @fearghalcaulfield,

We identified an issue similar to this today and are deploying a fix in Bitbucket Cloud. Please let us know if you still encounter it tomorrow. Thank you for your patience and our apologies for the hiccup.

Brian Ganninger
Principal Developer, Sourcetree

I am experiencing this issue right now.  Just my account in SourceTree.  I can get this to work with my account on a different system so it must be local to my account on my machine.  What's going on?

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