Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why am I getting an “unable to update url base from redirection” error in Source Tree?

Anytime I try to do anything (push, pull, clone a new repo) in sourcetree I get the following error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no- 
optional-locks ls-remote [**REPO URL**]
Output: 
Error: fatal: unable to update url base from redirection:
  asked for: [**REPO URL**]/info/refs?service=git-upload-pack
redirect: http://10.8.1.31:15871/cgi-bin/blockpage.cgi?ws- 
session=18446744073333433429

It was working fine for me yesterday, but now this

I've tried uninstalling and reinstalling, but the problem still persists

1 answer

0 votes
bgannin Atlassian Team Jun 05, 2019

Hi @fearghalcaulfield,

We identified an issue similar to this today and are deploying a fix in Bitbucket Cloud. Please let us know if you still encounter it tomorrow. Thank you for your patience and our apologies for the hiccup.

Brian Ganninger
Principal Developer, Sourcetree

I am experiencing this issue right now.  Just my account in SourceTree.  I can get this to work with my account on a different system so it must be local to my account on my machine.  What's going on?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,390 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you