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When opening a repo window Sourcetree crashes

Stojan Sljivic
Stojan Sljivic Dec 17, 2020

Sourcetree worked just fine till now, but for some reason when now open a repository window it gets stuck. It is spinning the loading indicators forever and the entire app is not responsive anymore.

How can I troubleshoot this further? Did anyone else face this issue?

Thanks

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Stojan Sljivic
Stojan Sljivic Dec 17, 2020

I am using MAC OS.

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Soumyadeep Mandal
Soumyadeep Mandal Dec 21, 2020

Hi @Stojan Sljivic ,

There are few users facing problems on different products due to mac os/ios has blocked a lot of features from using many apps! 

Just clear cache and data then re-login to your account! It will fix the issue!

And if there is any problem with the source tree it will be fixed soon!

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Samira_Ahmadi
Samira_Ahmadi Jan 22, 2021

I also have this issue, and was trying to try your solution, but am not sure what you mean by this:

"Just clear cache and data then re-login to your account! It will fix the issue!"

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