When I change font the application will crash

[poren cheng]

when i select menu 'tools->Option->Diff tab'
click change Font button
sourcetree will crash

somebody have same question?

how can i fix this problem?

[Ana Retamal Ortiz]

Hi! Can you tell us which Sourcetree and OS version are you using? Also, which font are you selecting when the app crash? Does it happen for any font?

Regards!

Ana

[poren cheng]

OS：win7 7601 : Service Pack 1
Sourcetree：2.3.5 and 2.4.7 both same problem

font：sorry i'm Taiwanese people，i'm not sure isn't Consolas ?

[poren cheng]

here is sourcetree.log file

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ERROR [2018-01-16 12:22:41,726] [1] [SourceTree.Analytics.Crash.BugSplat.CrashAnalyticsService] [DispatcherUnhandledExceptionHandler] - DispatcherUnhandledExceptionHandler for [Sourcetree, 2.3.5.0] called with [System.Windows.Threading.Dispatcher, System.Windows.Threading.DispatcherUnhandledExceptionEventArgs]
System.TypeInitializationException: 'System.Windows.Media.Fonts' 的類型初始設定式發生例外狀況。 ---> System.IO.FileFormatException: No FontFamily element found in FontFamilyCollection that matches current OS or greater: Windows7SP1 ---> System.IO.FileFormatException: No FontFamily element found in FontFamilyCollection that matches current OS or greater: Windows7SP1
於 MS.Internal.FontFace.CompositeFontParser.Fail(String message, Exception innerException)
於 MS.Internal.FontFace.CompositeFontParser.ParseFontFamilyCollectionElement()
於 MS.Internal.FontFace.CompositeFontParser..ctor(Stream fileStream)
--- 內部例外狀況堆疊追蹤的結尾 ---
於 MS.Internal.FontFace.CompositeFontParser.Fail(String message, Exception innerException)
於 MS.Internal.FontFace.CompositeFontParser..ctor(Stream fileStream)
於 MS.Internal.FontCache.FamilyCollection.SystemCompositeFonts.GetCompositeFontFamilyAtIndex(Int32 index)
於 MS.Internal.FontCache.FamilyCollection.GetFontFamilies(Uri fontFamilyBaseUri, String fontFamilyLocationReference)
於 System.Windows.Media.Fonts.CreateFamilyCollection(Uri fontLocation, Uri fontFamilyBaseUri, String fontFamilyLocationReference)
於 System.Windows.Media.Fonts..cctor()
--- 內部例外狀況堆疊追蹤的結尾 ---
於 SourceTree.ViewModel.FontPickerWindowViewModel..ctor()
於 SourceTree.ViewModel.PreferencesWindowViewModel.ChangeDiffFont()
於 MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
於 System.Windows.Controls.Primitives.ButtonBase.OnClick()
於 System.Windows.Controls.Button.OnClick()
於 System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
於 System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
於 System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
於 System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
於 System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
於 System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
於 System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
於 System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
於 System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
於 System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
於 System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
於 System.Windows.Input.InputManager.ProcessStagingArea()
於 System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
於 System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
於 System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
於 System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
於 System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
於 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
於 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
於 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
於 System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

[poren cheng]

Is there any solution for this problem?