Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What is going on with SourceTree and Windows 10

I am trying to install Source Tree on a new Windows 10 computer. Everything appears to be going ok until I get the "licensing" step. I am asked to login using my Bitbucket Account or my Atlassian account. 

If I chose Bitbucket account, I am totally unable to find a URI string that works. I have used the suggested format that I found on line but all of them are rejected for reasons related to the URI. I originally had a the Bitbucket account for evaluating SourceTree for the team I was on. I haven't used Bitbucket for over 5 years, since I have retired andI don't do any development that is worth sharing. 

If I chose Atlassian account I get a large UI box complaining that JavaScript has not been enable. However, JavaScript is enabled on my machine and in Chrome and Edge.

I thought SourceTree was supposed to be free for hobby developers. It isn't free if you can't get it to work.

1 answer

0 votes
Ana Retamal Atlassian Team Oct 04, 2018

Hi Dave!

When you're registering Sourcetree, you need to pay attention to something: you're asked to log in Using your Bitbucket Server account or your Atlassian account (in the case you're not a Bitbucket Server user; so if you use Bitbucket Cloud, Github or any other service, you should select this option).

The javascript message that you mentioned is related to your browser and most likely caused by your current security settings. Sourcetree for Windows relies on Internet Explorer for the authentication step, please confirm you've followed all the steps in the article How to enable Javascript in Windows? You can also try adding that website to Trusted sites and see if that error goes away.

Sourcetree is a product we offer for free for any kind of developers, hobby or professional. Not being able to make it work doesn't mean it's not free, it just means maybe you need a little help ;) 

Let us know how it goes!

Cheers,

Ana

  1. I was not able to make the recommended solution work. No matter what I entered for the URL I got a failed to authenticate. I either got an error message about the extended URL requesting a REST response or one about not found. So as far as I can see, that one does not work. Maybe an example of how the URL is to be formed is in order. Just so a retired software engineer with only 40+ years of experience can figure out what you re looking for.
  2. As for using the Atlassian approach, when I finally decided to reduce my internet security by allowing scripting, I was able to get to the login portion of the Atlassian approach.  I have now been waiting 15 min for the login process to succeed. 

At this point I do not think the problem has been solved nor to I think the software can be called free to use if it can not be activated.

This question has not been answered.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,270 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you