Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

What IP address and network style does Sourcetree use when installing?

We're trying to install Sourcetree on a server, but we've been getting a network error when it asks to connect to your bitbucket account. We were wondering:


1. What IP address does Sourcetree try to connect to when performing the installation?

2. What port does Sourcetree use?

3. What network style does Sourcetree use (TCP or UDP)?


We're likely rejecting the outgoing network connection, but don't know what we should open up to allow it to go through. Thanks in advance!

1 answer

0 votes
Mike Corsaro Atlassian Team May 15, 2019

Hello! When installing Sourcetree the Bitbucket login step requires that the webbrowser after login can ping back to:


So as long as that port is open it should work fine. After registering you do not need that port to be open anymore: Sourcetree does not make any additional account check after the first registration.


As a work-around you may also copy the "C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree" folder from another computer that has logged in to the server and start Sourcetree.

Thanks so much Mike! We'll see if that works!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

78,641 views 134 29
Read article

Atlassian Community Events