Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Waiting for Login installing SourceTree


I have problems installing SourceTree, beacuse the installer does not continue when I login at Atlassian. I found several other users having this problem and tried their approaches solving that problem. I am working at a company with some restrictions and cannot change the settings of the Internet Explorer by myself. Well, using othere browsers does not solve the problem and they do not have that kind of security settings. In general I started the installation process as an administrator, but without success. Necessary trusted sites were added by my company, too.

Furthermore I tried to install the programm out of my companys network, what did not change anything. 

Is there an official approach to solve that problem? Are there any restrictions on the operating system or othere necessary boundary conditions? I am using Windows 10, version 1803.

1 answer

0 votes
bgannin Atlassian Team Jun 05, 2019


The latest versions of Sourcetree don't use an embedded IE to register, it uses your default browser. Please make sure you're installing the latest. After that you'll just need to register by logging in with a Bitbucket Cloud or Server account. Hope that helps.

Brian Ganninger
Principal Developer, Sourcetree

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,218 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you