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Users Being Asked to Login to Atlassian Repeatedly When Using Sourcetree

Chris Heitman
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February 3, 2020

Hi,

 

Several users are reporting whenever they try to clone a repository by clicking clone or try to Push and/or Pull once in a repository they are asked to login. When entering their credentials the popup goes away and comes back asking to log in again. This started happening after Friday 5pm (1/31). 

 

I installed the latest version (3.3.6) of sourcetree on my laptop and I cannot replicate the issue. The users that are experiencing issues are also running the same version.

 

We use Jira and Bitbucket cloud. I had one of the users try cloning from withing Bitbucket and they get asked for their credentials there too. 

 

Thanks,

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