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Usernames are not reflecting the changes in the reports when exported

Vinay Poosa
Vinay Poosa Feb 15, 2021

Hi All,

I have made some changes to a couple of usernames in JIRA, to standardize the usernames across all our internal tools and systems. I have performed these changes in JIRA user management with my Admin permissions. However, when I export the reports from JIRA or JIRA apps like worklogpro for time details, I still see the old usernames. Am I missing something here? Could someone please assist me to fix this. Thanks.

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