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Unable to pass sourcetree Bitbucket login

m_skvorcovs
m_skvorcovs
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March 13, 2019

After I launch sourcetree it asks me to login.

After the login, I get following screen asking me to grant permission: http://prntscr.com/mx7g07

After clicking "Grant access" - nothing happens - page is redirected to localhost, sourcetree hides "waiting" line and that's it. See screenshot: http://prntscr.com/mx7ggh

I've tried to disable firewall/antivirus software, connect internet using different source (wired, 4G), tried all of my browsers (chrome, IE, Edgne)

Is there a solution to this problem?

Thanks in advance!

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minnsey
minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2019

Hi

Are you running Windows 7? We've had a handful of similar reports but only on Windows 7 and we've not reproduced it yet.

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m_skvorcovs
m_skvorcovs
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March 22, 2019

Hello,

No, it's windows 10 pro, updated to latest by the date 22 of March 2019

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