It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to log into sourcetree, reset password 3 times

i'm trying to pull my bit bucket repo however, upon trying it prompted me for a login, this i have done many times before but this time it seems that my password wasn't working, i reset this password and then tried again although this still didn't work, i can for some reason log into the website using the password but not the source tree program. 
anyone have any suggestions?
or is anyone else having issues?

1 answer

0 votes
bgannin Atlassian Team Jan 02, 2019

Hi Stanley,

Our apologies for the hiccup; we'll need a few more details to provide guidance.

* what platform are you on?

* what version of Sourcetree are you using?

* are you using SSH or HTTPS for authentication to a repository or performing REST actions like listing your repositories?

Brian Ganninger
Senior Mac Developer, Sourcetree

I'm on windows

version 2.3.1.0

HTTPS I believe

plus if its any help, i can also sync my laptop using the same password and that so yeah I'm not getting the password wrong

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,907 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you