Unable to connect bitbucket server from Sourcetree

malhinsyedghouse January 19, 2022

Hi Team, 

I am not able to connect to Bitbucket server using Sourcetree. Even though i am entering the correct credentials i am getting "Failed to check the login for the user "

Thanks,

Malhin

 

1 answer

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Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2022

Hi @malhinsyedghouse ,

please could you share how you connected Sourcetree to Bitbucket? Please verify that you are using HTTPS protocol (please take a look to the following how-to guide https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html) .

Hope this helps,

Fabio

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