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Unable to Register or Login

It does not accept my password for my account name (agerber_emscharts) nor for my email address (

Neither for the primary Project ( nor for the root url (


The "community help" on this topic is some decades out of date.

1 answer


1. Uninstall Source Tree

2. Rename Source Tree app folder to ".1"

 -> C:\Users\[USER]\AppData\Local\Atlassian.1

3. Install Source Tree


When SourceTree Installer runs, the first popup screen has 2 buttons.

 -> [Bitbucket Server] and [Bitbucket]


If you choose [Bitbucket Server], it is expecting an instance of BitBucket installed on a server on the local network, or at least within your company's infrastructure. The Url is the root of the path to the Bitbucket web services.

-> '[URL]/rest/api/1.0/application-properties' 


If you choose [Bitbucket], it is expecting to connect to Atlassian's global Bitbucket cloud.

These connections vary based on your company's security infrastructure and Atlassian license.

A. Windows Authentication - No additional setup need

B. User Authentication - User id and Password to match Bitbucket account which may or may not be synced with other Atlassian accounts.

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