When checking the sourcetree.log file, I see this frequently:

[SourceTree.Utils.UpdateHelper] [TransitionUpdateLocation] - Unable to locate [C:\ProgramData\ramonr\SourceTree\app-2.1.10\tools\Squirrel.exe]


Has anyone else noticed this? And what is the best way to resolve this?

1 answer

0 vote


That error is not significant for Sourcetree's day to day operations.

Squirrel.exe is part of the installer technology we use.

If it was to cause any issues it would probably prevent you being automatically informed of new updates.

Interestingly it refers to C:\ProgramData\ramonr\Sourcetree usually Sourcetree will install to %localappdata%\Sourcetree.
This location is not something you as a user has control over, however if Squirrel decides it cannot write to/install to %localappdata5 it will fall back to ProgramData.

I've not seen this actually happen in 'the wild' do you know why Sourcetree might not be able to install to %localappdata% ?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

649 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you