The server's host key is not cached in the registry

[Richard Kuechler]

Hello everybody,

I'm trying to fetch the commits list from the server via the GUI. After the click on a Fetch button, I get the "Fetching All" progress bar, which seems to work, but not too efficient.

Full output says I'm supposed to add the key fingerprint to cache; to do that, I need to type "y" to console window. But for obvious reasons, I cannot enter "y" into console window, since there is no console. 

Here's the screenshot:

asdasd.png

Installed SourceTree version: 1.8.3.0

Thanks for the help in advance!

[Damien Braz · Accepted solution]

Hi Richard,

Solution here: 

The workaround is simple: just get SourceTree to use Embedded Git and get it to trust the host:

And then change it back to System Git.

This should resolve the issue.

Best regards, Damien.

[Richard Kuechler]

For some reason it doesn't help; I cannot see this window during the "Fetch" procedure. The situation is the same. 

[Damien Braz]

Hmm... And, with this: http://screencast.com/t/uOsYnPwdL

[Damien Braz]

This is a known issue with SourceTree, refering to https://jira.atlassian.com/browse/SRCTREEWIN-140, here is the solution:

Solution:

• Open Command Prompt
• "C:\Program Files (x86)\Atlassian\SourceTree\tools\putty\plink.exe" bitbucket.org

Computer:

• Fresh install of Windows 10 Pro 64bit
• SourceTree 1.8.2.11
• Embedded git

I hope it will resolve your issue Richard! 

[Seth]

You can also just launch SourceTree's Terminal, and run "ssh <hostname>".

You don't need to actually have the ability to connect via SSH - the ssh software will check the key first, so you can accept it before the server decides whether you're allowed to connect.

[Luka Bučić]

Latest Damien Braz solution with running plink.exe worked for me.
I used plink.exe in my installed version of SourceTree folder and instead of "bitbucket.org" I connected to my problematic server and was able to finally allow it.
After that all worked smoothly.

[Heiko Guckes]

For me, the trick was to switch from putty to open ssh in the general options.

[SDVISION]

Hero! This fixed it for us after hours of frustration! 

[Robert Mellberg]

Worked for me too!

[Jens Petter Abrahamsen]

Worked for me. Plink wasn't even installed (or could not be found).

[Michael Kwak]

This worked for me. Thank you for posting the answer.

[Christopher Blanks]

Thanks, this worked for me too, running version 3.1.3 on Windows 10.

[alpereira7]

Nice, thanks!

[jmorenomarti]

Worked for me too!!! Thanks!!!!!

[meirav rath]

Worked for me, SourceTree 3.3.8 on windows

[William Haack]

I am also stuck as Jeffery Brewster is.   

Trying the command line (with a different, correct, path to plink) asks me to "login as:" after which it tells me that there are no supported authentication methods.(FATAL).

???

Not sure what to do.

[jeffbrewster]

Not solved. None of this works.  
Trying embedded git, gets me the same result. (No prompt). (makes me question the integrity of this software; why would it work differently on different systems of the SAME OS?? :: (   ))

Trying the command line (with a different, correct, path to plink) asks me to "login as:" after which it tells me that there are no supported authentication methods.(FATAL).

Glad it is so painful to get this working on a brand-new, clean Win10 install....(great product! <-sarcasm intended)

[T]

I did this (with embedded Git on) and it solved it for me:

1. copy the Git command from the message
2. Actions --> Open in Terminal
3. insert the Git command
4. the original message appears in the terminal and you can answer it