Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,363,989
Community Members
 
Community Events
168
Community Groups

Test SSH config in SourceTree terminal fails

We have a script that tests our user's development environment to make sure everything is set up correctly.  To test that SSH is setup the script runs 

ssh -T git@bitbucket.org

which is straight from Atlassian's trouble shooting page: https://confluence.atlassian.com/bitbucket/troubleshoot-ssh-issues-271943403.html#TroubleshootSSHissues-TestSSHauthentication

 

For some reason though, one of our SourceTree users fails this test even though their SSH connection to bitbucket is working fine.  They can run git pull or push without and trouble but when they run the command above they get:

$ ssh -T git@bitbucket.org
git@bitbucket.org: Permission denied (publickey).

Upgrading to SourceTree 3.1.3 and the latest embedded git gave the same result

Any ideas?

Thanks,

Phil

1 answer

0 votes
Mike Corsaro Atlassian Team Jun 14, 2019

Hello!

This probably has to do with any of the following:

  • The path to SSH is not the same as the other machines (check environment variables)
  • The SSH key info is being saved to .gitconfig in another location (I think the way git feeds SSH info to git is different than just running ssh -T). Run the following command to see where all git configurations come from and compare it to the working machines:
    git config --list --show-origin

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events