Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Strange instalation problem

Hi there,

So, I have this problem: I have clean Win 7 on SSD, and I wanted to install Sourcetree, but after click on installer I have logo, and "program update stoped working" error, and "instalation has failed". 

I have the log, maybe u can help me with it...  I think I just dont get something what Sourcetree need, but I dont know what t is.!TBdwjIqL!gknemFTMLxWp_5FTbAH2ssVcLoIoiJ47WRiDpJKvAxg - there is log file, on megadrive. 

1 answer

0 votes
Mike Corsaro Atlassian Team Apr 17, 2019

Hello! Could you try installing using the Enterprise installer and see if that fixes the issue? Thanks!

With Enterprise installer I can install it, but I have error "Sourcetree stopped working" ;( 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

78,796 views 134 29
Read article

Atlassian Community Events