Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Strange error after setting up ssh from windows

I did everything described here for my bitbucket repo:


I got this inscrutable error when I tried to use sourcetree to do a test pull.  What to do next?

HG problems.jpg


1 answer

0 votes
Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 23, 2019

Hello @joymaker3,

I'm not absolutely sure but it looks like the main issue here is Host key verification failed message, and that error might be causing the rest of reported issues.

This error generally means that the host key of the remote host was changed, however Bitbucket hasn't been updating any SSH keys for a long time, so there's likely something else in your setup that is causing the error.

For instance, you might have had some custom configuration of SSH client or hosts file. Unfortunately, it's hard to guess without additional information.

What you can check is Sourcetree log file – it might give a hint what hostname did Sourcetree try to reach. On Windows the log file resides here:


The easiest would probably be to clear that file, then reproduce the error and check it again right after that.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events