Staged files, push with no error but not reflected on BitBucket Repository

[ferdycitylife]

Hello, I have staged some files, I clicked "Commit", it asked me for "User Information", I clicked OK,  it does nothing. Files stay in "Staged Files". I tried to Push, no error, but the changed not reflected in BitBucket.

Here is screen recording:
https://drive.google.com/file/d/1YViBmTcPHW2MGdfTcdI4gLfcSrkFal0V/view?usp=sharing

I tried to reinstall BitBucket and reconnect with my BitBucket acount many times but no luck.

Can you please help?

Thank you