Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sourcetree won't connect to bitbucket

When try to push something from Sourcetree to my bitbucket account it makes me log in. When I try to do that, it gives me the message "git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags origin master:master
Logon failed, use ctrl+c to cancel basic credential prompt.
Completed with errors, see above." So then I try again and click "can't log in?" That takes me to a separate page to reset my password. I put in my email like it says and click send reset email. It then asks me to enter my email again under the heading "We'll send a recovery link to" and then I put in my email. I click the button to continue and it sends me back to my bitbucket account but it NEVER SENDS ME A PASSWORD RESET EMAIL and it keeps asking for the credentials when I try to push things and then it says they're wrong. I tried deleting generic credentials in Windows and I tried pulling things before I push and it just won't allow it. 

0 answers

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events