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Sourcetree - password rejection on push/pull

I am getting this error when using Sourcetree to push/pull from Bitbucket. The erros message is:

remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.

fatal: Authentication failed for '<project path>'

I have updated the password in Sourcetree. I am able to log in to Bitbucket using Safari, so it’s not the password that’s a problem.

Running Sourcetree 2.7.3 on Mac OS X 10.13.4

This problem started last night, on both machines that I use.

1 answer

0 votes
Manju Atlassian Team May 15, 2018

If you are using ssh, please check if the ssh-agent has your keys loaded. If not, please add them to the agent. 

Run below commands in terminal to do so,

To check if keys are loaded:

ssh-add -l

To add keys to agent:

ssh-add <path_to_key>

more like,

ssh-add ~/.ssh/id_rsa

Key in the passphrase used while generating the ssh key and you should be good to go.

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