Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree keeps crashing on launch.

Daniel Powell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 6, 2018

When I launch sourcetree it quits unexpectedly, we've tried downgrading to a previous version, removed preferences, removed folder from application support, restarted machine etc etc

We are running 10.12.6 Sierra

However, after a bit of digging around, we've found a file in the .git folder called:

sourcetreeconfig

If I delete this file and restart source tree, it works and another sourcetreeconfig file is created.

Example of sourcetreeconfig before deleted:

remoteProjectLink0.remoteName=origin
showBuildStatus=1
remoteProjectLink0.type=0
remoteProjectLink0.username=USERNAME
savedIncoming=0
disablerecursiveoperations=0
remoteProjectLink0.identifier=USERNAME/PROJECTNAME
remoteProjectLink0.baseUrl=https://www.bitbucket.org
autorefresh=1
savedOutgoing=0
lastUsedView=1
autorefreshremotes=1
lastCheckedRemotes=2018-06-06 09:58:31 +0000

Example of sourcetreeconfig after being recreated on app launch:

autorefresh=1
savedIncoming=0
lastUsedView=1
savedOutgoing=0
lastCheckedRemotes=2018-06-06 09:57:24 +0000
disablerecursiveoperations=0
showBuildStatus=1
autorefreshremotes=1

I know I could delete this file everytime I want to download one of the projects, but is there a solution to this?

UPDATE

This doesn't work now, even though we've deleted, it's not recreating the config file.

Thanks

Dan

 

 

2 answers

0 votes
Manju
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2018

We are investigating the crash with https://jira.atlassian.com/browse/SRCTREE-5762. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under ~/Library/Application Support/SourceTree/

Thanks for your patience! 

Manjunath
Sourcetree Mac Developer

0 votes
Daniel Powell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 6, 2018

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events