Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sourcetree keeps crashing on launch.

Edited

When I launch sourcetree it quits unexpectedly, we've tried downgrading to a previous version, removed preferences, removed folder from application support, restarted machine etc etc

We are running 10.12.6 Sierra

However, after a bit of digging around, we've found a file in the .git folder called:

sourcetreeconfig

If I delete this file and restart source tree, it works and another sourcetreeconfig file is created.

Example of sourcetreeconfig before deleted:

remoteProjectLink0.remoteName=origin
showBuildStatus=1
remoteProjectLink0.type=0
remoteProjectLink0.username=USERNAME
savedIncoming=0
disablerecursiveoperations=0
remoteProjectLink0.identifier=USERNAME/PROJECTNAME
remoteProjectLink0.baseUrl=https://www.bitbucket.org
autorefresh=1
savedOutgoing=0
lastUsedView=1
autorefreshremotes=1
lastCheckedRemotes=2018-06-06 09:58:31 +0000

Example of sourcetreeconfig after being recreated on app launch:

autorefresh=1
savedIncoming=0
lastUsedView=1
savedOutgoing=0
lastCheckedRemotes=2018-06-06 09:57:24 +0000
disablerecursiveoperations=0
showBuildStatus=1
autorefreshremotes=1

I know I could delete this file everytime I want to download one of the projects, but is there a solution to this?

UPDATE

This doesn't work now, even though we've deleted, it's not recreating the config file.

Thanks

Dan

 

 

2 answers

0 votes

We are investigating the crash with https://jira.atlassian.com/browse/SRCTREE-5762. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under ~/Library/Application Support/SourceTree/

Thanks for your patience! 

Manjunath
Sourcetree Mac Developer

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,738 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you