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Sourcetree keeps asking me to for login to Atlassian.

rtibbett
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December 2, 2018

I have been using Sourcetree, Git & Bitbucket for years. Lately, when I try to push a change, Sourcetree displays a popup 'Atlassian - Login to your account' It correctly displays my username and I enter my password. The popup disappears, then reappears a few seconds later. I am using the latest version on Sourcetree (2.6.10.0) and an embedded version of Git (just updated to 2.17.1) but same error occurs with non-embedded Git. I have reset Atlassian password and I can access Bitbucket using my password, the same password which fails in Sourcetree! If the push proceeds, I get the error below. Any help greatly appreciated. Many thanks Rob.

Push error:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/Rob/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~1.EXE" push -v --tags zzz develop:develop
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password
fatal: Authentication failed for 'https://xxx@bitbucket.org/xxx/zzz.git/'
Pushing to https://xxx@bitbucket.org/xxx/zzz.git


Completed with errors, see above.

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rtibbett
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2018

I worked out a solution. My login worked with BitBucket, so it was OK. The same BitBucket login worked with a Push using GIT GUI,  so I uninstalled SourceTree rebooted the PC then re-installed SourceTree. It is now happy. Frustrating, but I know what to do next time this happens.

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