Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sourcetree keeps asking me to for login to Atlassian.

I have been using Sourcetree, Git & Bitbucket for years. Lately, when I try to push a change, Sourcetree displays a popup 'Atlassian - Login to your account' It correctly displays my username and I enter my password. The popup disappears, then reappears a few seconds later. I am using the latest version on Sourcetree ( and an embedded version of Git (just updated to 2.17.1) but same error occurs with non-embedded Git. I have reset Atlassian password and I can access Bitbucket using my password, the same password which fails in Sourcetree! If the push proceeds, I get the error below. Any help greatly appreciated. Many thanks Rob.

Push error:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/Rob/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~1.EXE" push -v --tags zzz develop:develop
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password
fatal: Authentication failed for ''
Pushing to

Completed with errors, see above.

1 answer

1 accepted

0 votes
Answer accepted

I worked out a solution. My login worked with BitBucket, so it was OK. The same BitBucket login worked with a Push using GIT GUI,  so I uninstalled SourceTree rebooted the PC then re-installed SourceTree. It is now happy. Frustrating, but I know what to do next time this happens.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Sourcetree

[dev team] Sourcetree for Windows 2019 Preview - Dark Theme

Hi folks, While the full post is over on our blog I'd like to share the dark theme we've got planned for 2019 here directly as well to keep the discussion going.  The ...

3,252 views 19 18
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you