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Sourcetree keeps asking for wrong account password

Ryan Burnham
Contributor
February 21, 2018

So i had to change the primary account i use for bitbucket because of this issue https://community.atlassian.com/t5/Bitbucket-questions/Sending-email-notifications-to-team-alias/qaq-p/711858?utm_source=atlcomm&utm_medium=email&utm_campaign=answer_accepted_as_solution&utm_content=topic

 

But now sourcetree keeps asking my for the password of my old account when ever i try to do anything with my git repo hosted on bitbucket. If i go to Tools > Options > Authentication. i see the correct new account only. (at first i wasn't able to delete my old account from here but i found out that you can remove it from the Windows Credentials Manager). Also i wasn't able to use basic auth due to this bug https://jira.atlassian.com/browse/SRCTREEWIN-7933
So i had to use oauth for the new account. 

But now it keeps prompting me to enter the password of my old account. How can i fix this?

2 answers

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minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2018

Hi

Can you check the remote URLs you are using for your repositories, do they contain the old username?

If do you will need to replace them to use URLs with your new username.

Ryan Burnham
Contributor
February 22, 2018

Thanks, that was it. I didn't think to check for that. 

Patrick Cloosterman
I'm New Here
I'm New Here
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September 21, 2018

I have the same problem. I only have 1 project opened in sourcetree. The url is fine. Still it complains about an account I used months ago.

evancamilleri September 9, 2020

I have the same problem.  The url is fine too.

0 votes
Andres Cuevas
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I'm New Here
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March 5, 2021

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