Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,554,439
Community Members
 
Community Events
184
Community Groups

Sourcetree installer Failed to start System.Management.ManagementException: Invalid class

yvan_ecarri_rim
yvan_ecarri_rim Nov 21, 2022

As soon as I start SourceTreeSetup-3.4.10.exe it crashes with this error. Does anybody how to workaround it?

2022-11-21T14:39:36: LogHost: Initializing to normal mode
ERROR [2022-11-21 14:39:39,155] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()

 

Answer
Watch
Like Be the first to like this
936 views

1 answer

1 vote
Mukesh Kumar
Mukesh Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 21, 2022

Hi @yvan_ecarri_rim 

The issue has been already identified and fixed and will be available in the next coming release soon.

View More Comments
dwangerin
dwangerin Dec 02, 2022

Hello!  Do you have an idea of when the release with this fix will be available?  I, too, am having the same problem.

Like • Daniel ddd likes this
Mukesh Kumar
Mukesh Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 07, 2022

Sourcetree 3.4.11 release will be available by 3rd week of December 2022.

Like
Daniel ddd
Daniel ddd Dec 14, 2022

Great but what is the workaround till then?

Like
Mukesh Kumar
Mukesh Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 14, 2022

Please download the Sourcetree 3.4.11 from https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.11.exe

Like • Daniel ddd likes this
flobro94
flobro94
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Dec 15, 2022 • edited

Hi @Mukesh Kumar 

I have a same problem than @yvan_ecarri_rim 

I installed sourcetree 3.4.11 and the same errors :

LogHost: Initializing to normal mode
[SourceTree.App] [Log] - Failed to start System.Management.ManagementException: Invalid class

Can we help me please ?

Like
Daniel ddd
Daniel ddd Dec 18, 2022

@Mukesh Kumar , after fresh installation situation does look in the very same way: 

ERROR [2022-12-18 22:50:18,670] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()

Like
Daniel ddd
Daniel ddd Dec 18, 2022

@Mukesh Kumar , another thing is that installation really behaves weird... There is no messsage at the end of installation about success or completion. It just disappears...

Like
Matthew McGuinness
Matthew McGuinness
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Dec 20, 2022 • edited

I'm getting the same issue even after upgrading to 3.4.11 and I'm having the issue with the installer disappearing too. Both on install and uninstall


Edit: After searching online I rebuilt my WMI repository and that resolved the issue. When I went into wmimgmt.msc I saw that the Win32_processor and Win32_WMISetting all had invalid class errors. I rebuilt the repo and rebooted and Sourcetree was functioning again. I believe the issue with the WMI repo came from a bad Windows Update
Like
dwangerin
dwangerin Dec 29, 2022

Thank you, Matthew!  Your information was very helpful!

Like • Matthew McGuinness likes this
klorinczi
klorinczi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Feb 26, 2023

I have the same error after installing SourceTreeSetup-3.4.11.exe.

 

2023-02-26T18:59:38: LogHost: Initializing to normal mode
ERROR [2023-02-26 18:59:43,588] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()
ERROR [2023-02-26 19:03:20,312] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()
ERROR [2023-02-26 19:04:50,450] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()

 

This should be fixed in the code.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Sourcetree
Sourcetree
TAGS
AUG Leaders

Atlassian Community Events

See all events