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Sourcetree installer Failed to start System.Management.ManagementException: Invalid class

Yván Ecarri _RiM_
Yván Ecarri _RiM_
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November 21, 2022

As soon as I start SourceTreeSetup-3.4.10.exe it crashes with this error. Does anybody how to workaround it?

2022-11-21T14:39:36: LogHost: Initializing to normal mode
ERROR [2022-11-21 14:39:39,155] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()

 

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Mukesh Kumar
Mukesh Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2022

Hi @Yván Ecarri _RiM_ 

The issue has been already identified and fixed and will be available in the next coming release soon.

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dwangerin
dwangerin
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December 2, 2022

Hello!  Do you have an idea of when the release with this fix will be available?  I, too, am having the same problem.

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Mukesh Kumar
Mukesh Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2022

Sourcetree 3.4.11 release will be available by 3rd week of December 2022.

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Daniel ddd
Daniel ddd December 14, 2022

Great but what is the workaround till then?

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Mukesh Kumar
Mukesh Kumar
Atlassian Team
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December 14, 2022

Please download the Sourcetree 3.4.11 from https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.11.exe

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florianbrossier
florianbrossier
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December 15, 2022

Hi @Mukesh Kumar 

I have a same problem than @Yván Ecarri _RiM_ 

I installed sourcetree 3.4.11 and the same errors :

LogHost: Initializing to normal mode
[SourceTree.App] [Log] - Failed to start System.Management.ManagementException: Invalid class

Can we help me please ?

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Daniel ddd
Daniel ddd December 18, 2022

@Mukesh Kumar , after fresh installation situation does look in the very same way: 

ERROR [2022-12-18 22:50:18,670] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()

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Daniel ddd
Daniel ddd December 18, 2022

@Mukesh Kumar , another thing is that installation really behaves weird... There is no messsage at the end of installation about success or completion. It just disappears...

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Matthew McGuinness
Matthew McGuinness
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December 20, 2022

I'm getting the same issue even after upgrading to 3.4.11 and I'm having the issue with the installer disappearing too. Both on install and uninstall


Edit: After searching online I rebuilt my WMI repository and that resolved the issue. When I went into wmimgmt.msc I saw that the Win32_processor and Win32_WMISetting all had invalid class errors. I rebuilt the repo and rebooted and Sourcetree was functioning again. I believe the issue with the WMI repo came from a bad Windows Update
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dwangerin
dwangerin
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December 29, 2022

Thank you, Matthew!  Your information was very helpful!

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klorinczi
klorinczi
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February 26, 2023

I have the same error after installing SourceTreeSetup-3.4.11.exe.

 

2023-02-26T18:59:38: LogHost: Initializing to normal mode
ERROR [2023-02-26 18:59:43,588] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()
ERROR [2023-02-26 19:03:20,312] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()
ERROR [2023-02-26 19:04:50,450] [1] [SourceTree.App] [Log] - Failed to start
System.Management.ManagementException: Invalid class 
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at SourceTree.UI.WelcomeWizardManager.Run()
at SourceTree.UI.OnboardingManager.Run()
at SourceTree.AppRoot.Onboard()
at SourceTree.AppRoot.OnboardIfRequired()
at SourceTree.AppRoot.<OnStartup>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.GetResult()
at SourceTree.App.<OnStartup>d__9.MoveNext()

 

This should be fixed in the code.

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