Sourcetree installation not working

[Luke Samkharadze]

when i am trying to install sourcetree.. and aafter i click use existed account.. i get this weird error..

[amalAlkronz]

Hi there, I face the same problem< how can I solve it?

[bgannin]

Hi Luke,

This is usually caused when id.atlassian.com is able to load but the scripts that make up the remainder of the page/app aren't, typically due to restrictive network settings. The can resolved by whitelisting per this article: https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html

Brian Ganninger
Senior Mac Developer, Sourcetree