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Sourcetree for Mac is terribly slow and often crashes

Sourcetree v 4.1.9 (245) and several previous versions.

Mac Monterey Intel Core i7

And I am using system Git the latest version.

 

New old story.

Sourcetree is terribly slow and often crashes.

It slows even during commit message entering/editing.

It work not that slow just right after restart. And that's it. I work with 2-3 middle size repositories. But it seems it doesn't matter. Even with onbe repository it's not a work it's mazo.

 

Any advice? Maybe you you can suggest some older but fast anough version? Maybe some configuration tricks?

 

And Attlassian! Please either fix this "tool" or I don't know. It's a shame

2 answers

I am also getting this crash and now Sourcetree (4.1.8) hardly even opens without crashing. If it does, then the name of the repository is Git Repository and opening another one triggers this crash:


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Sourcetree [90063]
Path: /Applications/Sourcetree.app/Contents/MacOS/Sourcetree
Identifier: com.torusknot.SourceTreeNotMAS
Version: 4.1.8 (244)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-07-29 12:19:27.7003 +1000
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Bridge OS Version: 6.4 (19P4243)
Anonymous UUID: 0C812F94-852C-3229-EC17-DC2BFC95694A

Sleep/Wake UUID: 1D80F463-0430-4F8B-BD73-93EAD71FED43

Time Awake Since Boot: 78000 seconds
Time Since Wake: 12335 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [90063]

Application Specific Information:
Crashing on exception: Couldn't posix_spawn: error 9


Application Specific Backtrace 0:
0 CoreFoundation 0x00007ff80dbef1e3 __exceptionPreprocess + 242
1 libobjc.A.dylib 0x00007ff80d94fc13 objc_exception_throw + 48
2 Foundation 0x00007ff80ea44095 -[NSConcreteTask launchWithDictionary:error:] + 5081
3 Sourcetree 0x0000000102f14910 Sourcetree + 858384
4 Sourcetree 0x0000000102f121a2 Sourcetree + 848290
5 Sourcetree 0x0000000102f362c2 Sourcetree + 996034
6 AppKit 0x00007ff81075764e -[NSWindowController _windowDidLoad] + 548
7 AppKit 0x00007ff810753227 -[NSWindowController window] + 110
8 AppKit 0x00007ff8107cba56 -[NSWindowController showWindow:] + 36
9 Sourcetree 0x0000000102f3628e Sourcetree + 995982
10 Sourcetree 0x0000000102f629c6 Sourcetree + 1178054
11 Sourcetree 0x0000000102e6e54d Sourcetree + 177485
12 Sourcetree 0x0000000102e6e6c0 Sourcetree + 177856
13 Sourcetree 0x0000000102e6e846 Sourcetree + 178246
14 Sourcetree 0x0000000102e6ea0d Sourcetree + 178701
15 Sourcetree 0x00000001030175eb Sourcetree + 1918443
16 Sourcetree 0x0000000103017b34 Sourcetree + 1919796
17 AppKit 0x00007ff81079c66e -[NSApplication(NSResponder) sendAction:to:from:] + 288
18 AppKit 0x00007ff81079c514 -[NSControl sendAction:to:] + 86
19 AppKit 0x00007ff8108daee6 -[NSTableView _sendAction:to:row:column:] + 113
20 AppKit 0x00007ff8108d9869 -[NSTableView mouseDown:] + 6081
21 AppKit 0x00007ff8108d7ecb -[NSOutlineView mouseDown:] + 73
22 AppKit 0x00007ff810796161 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4859
23 AppKit 0x00007ff81070a30e -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2582
24 AppKit 0x00007ff8107096de -[NSWindow(NSEventRouting) sendEvent:] + 352
25 AppKit 0x00007ff810707ab4 -[NSApplication(NSEvent) sendEvent:] + 352
26 AppKit 0x00007ff8109c08db -[NSApplication _handleEvent:] + 65
27 AppKit 0x00007ff8105892ce -[NSApplication run] + 623
28 AppKit 0x00007ff81055d227 NSApplicationMain + 817
29 dyld 0x0000000110a6051e start + 462


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AppKit 0x7ff8109155fa -[NSApplication _crashOnException:] + 313
1 AppKit 0x7ff81091532d -[NSApplication reportException:] + 733
2 AppKit 0x7ff81058935c -[NSApplication run] + 765
3 AppKit 0x7ff81055d227 NSApplicationMain + 817
4 dyld 0x110a6051e start + 462

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 CoreFoundation 0x7ff80db73cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80db72368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80db717ac CFRunLoopRunSpecific + 562
5 AppKit 0x7ff810705f5e _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff80daad4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80daa8f6b thread_start + 15

Thread 2:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 QuartzCore 0x7ff814c46e2d CA::Render::Server::server_thread(void*) + 534
3 QuartzCore 0x7ff814c46c02 thread_fun(void*) + 25
4 libsystem_pthread.dylib 0x7ff80daad4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80daa8f6b thread_start + 15

Thread 3:: Dispatch queue: com.apple.root.utility-qos
0 libsystem_kernel.dylib 0x7ff80da713ba read + 10
1 Foundation 0x7ff80e9930f0 _NSReadFromFileDescriptorWithProgress + 256
2 Foundation 0x7ff80e9b388d -[NSConcreteFileHandle readDataOfLength:] + 402
3 Sourcetree 0x102e8aea8 0x102e43000 + 294568
4 Sourcetree 0x102e8c586 0x102e43000 + 300422
5 Sourcetree 0x102e8ad7f 0x102e43000 + 294271
6 Sourcetree 0x102f7fa95 0x102e43000 + 1297045
7 Sourcetree 0x102e7d1ae 0x102e43000 + 237998
8 Sourcetree 0x102e7d862 0x102e43000 + 239714
9 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
11 libdispatch.dylib 0x7ff80d901c0c _dispatch_root_queue_drain + 673
12 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
13 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
14 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 CoreFoundation 0x7ff80db73cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80db72368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80db717ac CFRunLoopRunSpecific + 562
5 CFNetwork 0x7ff812781a80 0x7ff812539000 + 2394752
6 Foundation 0x7ff80e9be9f4 __NSThread__start__ + 1009
7 libsystem_pthread.dylib 0x7ff80daad4e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80daa8f6b thread_start + 15

Thread 5:: Dispatch queue: com.apple.root.user-initiated-qos
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 CoreFoundation 0x7ff80db73cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80db72368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80db717ac CFRunLoopRunSpecific + 562
5 Foundation 0x7ff80ea5264e -[NSConcreteTask waitUntilExit] + 332
6 Sourcetree 0x102e8c5ad 0x102e43000 + 300461
7 Sourcetree 0x102e8ad7f 0x102e43000 + 294271
8 Sourcetree 0x102f61af5 0x102e43000 + 1174261
9 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
11 libdispatch.dylib 0x7ff80d901d40 _dispatch_root_queue_drain + 981
12 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
13 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
14 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 6:: Dispatch queue: com.apple.root.user-initiated-qos
0 libsystem_kernel.dylib 0x7ff80da720ea __ulock_wait + 10
1 libdispatch.dylib 0x7ff80d8f2b06 _dlock_wait + 45
2 libdispatch.dylib 0x7ff80d8f2d95 _dispatch_group_wait_slow + 43
3 Sourcetree 0x102f610fa 0x102e43000 + 1171706
4 Sourcetree 0x102fe5ecf 0x102e43000 + 1715919
5 Sourcetree 0x102fe8cea 0x102e43000 + 1727722
6 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
8 libdispatch.dylib 0x7ff80d901c0c _dispatch_root_queue_drain + 673
9 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
10 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
11 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 7:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff80da720ea __ulock_wait + 10
1 libdispatch.dylib 0x7ff80d8f2b06 _dlock_wait + 45
2 libdispatch.dylib 0x7ff80d8f2d95 _dispatch_group_wait_slow + 43
3 Sourcetree 0x102f2832e 0x102e43000 + 938798
4 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
6 libdispatch.dylib 0x7ff80d8f49fc _dispatch_queue_override_invoke + 787
7 libdispatch.dylib 0x7ff80d901ac2 _dispatch_root_queue_drain + 343
8 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
9 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
10 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 8:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 CoreFoundation 0x7ff80db73cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80db72368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80db717ac CFRunLoopRunSpecific + 562
5 Foundation 0x7ff80ea5264e -[NSConcreteTask waitUntilExit] + 332
6 Sourcetree 0x102e8c5ad 0x102e43000 + 300461
7 Sourcetree 0x102e8ad7f 0x102e43000 + 294271
8 Sourcetree 0x102f76001 0x102e43000 + 1257473
9 Sourcetree 0x102f28595 0x102e43000 + 939413
10 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
12 libdispatch.dylib 0x7ff80d8f4af1 _dispatch_queue_override_invoke + 1032
13 libdispatch.dylib 0x7ff80d901ac2 _dispatch_root_queue_drain + 343
14 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
15 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
16 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 9:: JavaScriptCore libpas scavenger
0 libsystem_kernel.dylib 0x7ff80da733ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff80daada6f _pthread_cond_wait + 1249
2 JavaScriptCore 0x7ff8274e5f65 scavenger_thread_main + 1397
3 libsystem_pthread.dylib 0x7ff80daad4e1 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80daa8f6b thread_start + 15

Thread 10:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff80da713ba read + 10
1 Foundation 0x7ff80e9930f0 _NSReadFromFileDescriptorWithProgress + 256
2 Foundation 0x7ff80e9b388d -[NSConcreteFileHandle readDataOfLength:] + 402
3 Sourcetree 0x102e8aea8 0x102e43000 + 294568
4 Sourcetree 0x102e8c586 0x102e43000 + 300422
5 Sourcetree 0x102e8ad7f 0x102e43000 + 294271
6 Sourcetree 0x102f83100 0x102e43000 + 1310976
7 Sourcetree 0x102f29da1 0x102e43000 + 945569
8 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
10 libdispatch.dylib 0x7ff80d8f4af1 _dispatch_queue_override_invoke + 1032
11 libdispatch.dylib 0x7ff80d901ac2 _dispatch_root_queue_drain + 343
12 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
13 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
14 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 11:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff80da7097a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80da70ce8 mach_msg + 56
2 CoreFoundation 0x7ff80db73cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80db72368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80db717ac CFRunLoopRunSpecific + 562
5 Foundation 0x7ff80ea5264e -[NSConcreteTask waitUntilExit] + 332
6 Sourcetree 0x102e8c5ad 0x102e43000 + 300461
7 Sourcetree 0x102e8ad7f 0x102e43000 + 294271
8 Sourcetree 0x102f76001 0x102e43000 + 1257473
9 Sourcetree 0x102ffb5de 0x102e43000 + 1803742
10 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
12 libdispatch.dylib 0x7ff80d8f49fc _dispatch_queue_override_invoke + 787
13 libdispatch.dylib 0x7ff80d901ac2 _dispatch_root_queue_drain + 343
14 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
15 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
16 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 12:
0 libsystem_pthread.dylib 0x7ff80daa8f48 start_wqthread + 0

Thread 13:: Dispatch queue: com.apple.root.user-interactive-qos
0 libsystem_kernel.dylib 0x7ff80da709ce semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff80d8f2848 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff80d8f2c75 _dispatch_semaphore_wait_slow + 58
3 AppKit 0x7ff810e6d3f7 __22-[NSCGSLocalFence set]_block_invoke_2 + 147
4 QuartzCore 0x7ff814c03382 CA::Transaction::run_commit_handlers(CATransactionPhase) + 98
5 QuartzCore 0x7ff814d77421 CA::Context::commit_transaction(CA::Transaction*, double, double*) + 875
6 QuartzCore 0x7ff814c02231 CA::Transaction::commit() + 777
7 AppKit 0x7ff8105e71fd NSPerformVisuallyAtomicChange + 154
8 AppKit 0x7ff8109bb085 __30-[NSAnimation _runInNewThread]_block_invoke + 80
9 libdispatch.dylib 0x7ff80d8f10cc _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x7ff80d8f2317 _dispatch_client_callout + 8
11 libdispatch.dylib 0x7ff80d901c0c _dispatch_root_queue_drain + 673
12 libdispatch.dylib 0x7ff80d90225c _dispatch_worker_thread2 + 160
13 libsystem_pthread.dylib 0x7ff80daa9f8a _pthread_wqthread + 256
14 libsystem_pthread.dylib 0x7ff80daa8f57 start_wqthread + 15

Thread 14:
0 libsystem_pthread.dylib 0x7ff80daa8f48 start_wqthread + 0


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007f878d055000 rbx: 0x00007ff80d940400 rcx: 0x57fd39087f930022 rdx: 0x0000000000000a01
rdi: 0x00007ff7bd0bc340 rsi: 0x0000000000000abb rbp: 0x00007ff7bd0bc7d0 rsp: 0x00007ff7bd0bc7a0
r8: 0x00000000000000bb r9: 0x00007ff7bd0bbd80 r10: 0x00000000000000bb r11: 0x00007f878d055abb
r12: 0x00007f878ab056d0 r13: 0x0000600000a887e0 r14: 0x00006000008e0660 r15: 0x00007ff8281b9500
rip: 0x00007ff8109155fa rfl: 0x0000000000010206 cr2: 0x0000000106b48000

Logical CPU: 12
Error Code: 0x00000000
Trap Number: 6

Thread 0 instruction stream:
00 e8 b0 ec 7c 00 48 8b-35 81 f5 a4 3e 48 8b 1d ....|.H.5...>H..
92 f8 08 3d 4c 89 f7 ff-d3 48 8d 3d ce 1c 0c 3d ...=L....H.=...=
48 89 c6 31 c0 e8 d1 58-e3 ff 4c 89 f7 4c 89 fe H..1...X..L..L..
ff d3 48 8b 35 95 37 a5-3e 48 8d 15 ae 0c 0c 3d ..H.5.7.>H.....=
48 89 c7 ff 15 5d f8 08-3d 48 8b 35 7e ef a4 3e H....]..=H.5~..>
48 89 c7 ff 15 4d f8 08-3d 48 89 05 0e e8 aa 3e H....M..=H.....>
[0f]0b 48 8d 3d 85 f5 7b-3e 48 8d 35 1e 01 0b 3d ..H.=..{>H.5...= <==
e8 d3 ed 7c 00 e9 cb fe-ff ff 48 8d 3d 6d f5 7b ...|......H.=m.{
3e 48 8d 35 06 01 0b 3d-e8 bb ed 7c 00 e9 19 ff >H.5...=...|....
ff ff 48 89 c7 e8 86 f1-7c 00 31 ff 31 f6 31 c0 ..H.....|.1.1.1.
e8 56 58 e3 ff e8 a6 f1-7c 00 0f 0b 48 89 c3 e8 .VX.....|...H...
90 f1 7c 00 48 89 df e8-e0 ea 7c 00 e8 7f f2 7c ..|.H.....|....|

Binary Images:
0x7ff81055a000 - 0x7ff8113e7fff com.apple.AppKit (6.9) <92a78ebd-bba5-3f18-a5e1-768c955539d7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x110a5b000 - 0x110ac6fff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff80da6f000 - 0x7ff80daa6fff libsystem_kernel.dylib (*) <26a59789-b846-3ed4-96dc-8dbef3c0c8e7> /usr/lib/system/libsystem_kernel.dylib
0x7ff80daf4000 - 0x7ff80dff5fff com.apple.CoreFoundation (6.9) <743f0cb7-e962-3e42-8653-7bd141129561> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff80daa7000 - 0x7ff80dab2fff libsystem_pthread.dylib (*) <2f6c275d-7e14-3d31-a924-e1bb41d2415f> /usr/lib/system/libsystem_pthread.dylib
0x7ff814c00000 - 0x7ff814f0ffff com.apple.QuartzCore (1.11) <ccb708de-75e3-3a64-81c8-f7c688b43d3b> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7ff80e966000 - 0x7ff80ed21fff com.apple.Foundation (6.9) <3370467f-ef48-301d-97d1-cdc236b7053a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x102e43000 - 0x10313efff com.torusknot.SourceTreeNotMAS (4.1.8) <94390ae5-132f-357f-ad10-b3482891e3c8> /Applications/Sourcetree.app/Contents/MacOS/Sourcetree
0x7ff80d8ef000 - 0x7ff80d935fff libdispatch.dylib (*) <31d69d55-9895-326c-ad61-621c5ca87314> /usr/lib/system/libdispatch.dylib
0x7ff812539000 - 0x7ff8129c7fff com.apple.CFNetwork (1331.0.7) <7ffe1d94-a85e-3ac2-bca3-bd233899ecb5> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff82622f000 - 0x7ff827686fff com.apple.JavaScriptCore (17613) <cd21fa62-3d84-343a-a4ae-97bbc335b506> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=3.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=3.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 512K 4
Activity Tracing 256K 1
CG backing stores 3824K 8
CG image 2420K 61
ColorSync 244K 29
CoreAnimation 45.2M 402
CoreGraphics 20K 4
CoreImage 80K 16
CoreUI image data 1976K 29
Foundation 40K 2
IOKit 7940K 1
Image IO 3620K 23
Kernel Alloc Once 8K 1
MALLOC 499.2M 113
MALLOC guard page 72K 16
MALLOC_MEDIUM (reserved) 1.9G 16 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 192K 3
STACK GUARD 56.1M 15
Stack 15.6M 15
VM_ALLOCATE 108K 27
WebKit Malloc 192.0M 4
__DATA 43.2M 536
__DATA_CONST 32.1M 357
__DATA_DIRTY 1657K 220
__FONT_DATA 4K 1
__GLSLBUILTINS 5176K 1
__LINKEDIT 653.2M 17
__OBJC_RO 82.6M 1
__OBJC_RW 3200K 2
__TEXT 535.9M 549
__UNICODE 592K 1
dyld private memory 1024K 1
libnetwork 1664K 24
mapped file 198.3M 56
shared memory 772K 17
=========== ======= =======
TOTAL 4.6G 2574
TOTAL, minus reserved VM space 2.3G 2574

 

-----------
Full Report
-----------

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0 votes

Hi, @sbrytskyy 
Thanks for contacting us. I have few question to you, that should help us to identify the issues you described. Could you please provide the answers, if it's possible?

1. You mentioned, that Sourcetree is crashing. Could you please collect all the crash reports from Sourcetree, archive them and give us a link to download? This way we will understand situation better. We already working on crashes fixing, but your crash reports also will be helpful. You could find crashlogs by opening Console.app -> Select "Crash Reports" at the left panel and find Sourcetree entries.

2. Could you please send us your Sourcetree log files? You could find logs using Console.app. Open it and navigate to "Log Reports" item in the left panel. Find entries with com.torusknot.SourceTreeNotMAS name.

3. Maybe you remember which version of Sourcetree became terribly slow for you? 

4. Any additional details regarding Sourcetree or repository configuration are welcome. 

Looking forward for yous answers. Thanks in advance.

Sure, please let me know how can I send you log and crash files. email, upload url?

As for q3, sorry I don't remember version, I got this mac just half a year ago, installed the latest version and it seems that all version work the same.

And? Is there any way to upload crash data?

No answer in week for such simple question, I wonder how quick is issue investigation, I don't even say about fixing it.

Like Raman Sidarakin likes this

@sbrytskyy , sorry for the delay. Unfortunately missed your answer, my bad. You could share crash logs and logs using any available file storage (google drive, dropbox, e.t.c) and provide shared link.

Regarding the crashes, we already know about them and working on fix. You could track crashes fixing status here https://jira.atlassian.com/browse/SRCTREE-7867 We are planning to include fixes for them in next release.

I hope your logs will help to understand why Sourcetree is terribly slow on your machine. 

Thank you.

Like Raman Sidarakin likes this

Thanks for your logs. We will analyse them and try to understand what is going wrong. One more question, did you have a chance to try Sourcetree on other machine? Does it behaves the same?

I don't have another Mac. But on Windows Sourcetree works pretty well for me.

Like Raman Sidarakin likes this

Ok, thanks. Looked at your crash logs and have few more questions:

1. What type of repositories are you using: git, Mercurial, both of them?

2. Could you please approximately say how many commits do you have in your repositories?

3. Could you please tell me if you are using embedded git or system git? (you could check it here: Sourcetree->Preferences->Git tab). In case you are using system git, then could you please try to reset to embedded git. And in case you are using embedded git, then could you please try to configure using system git? After this restart Sourcetree and check if behaviour changed.

4. One more thing: could you please uncheck "Check default remotes for updates every N minutes" checkmark? You could find it in Preferences->General tab. 

Asking this, because following your crash logs Sourcetree crashes because it has too many blocked threads, that are waiting for something and seems like system has limit for such threads. I've newer seen such crash logs before from Sourcetree. I appreciate if you share any additional details which you think may be important.

Regarding the logs from Sourcetree, due to some reasons they are almost empty and do not have any useful info. Could you please do the following:

1. Open Sourcetree->Preferences->Advanced and check "Show Debug Menu" option.

2. Then go to Sourcetree menu and find "Debug" menu item. Open it and set Log Level to "Debug".

3. Clear all existing logs

4. Restart Sourcetree.

Hope it will help to collect helpful logs.

Thanks in advance.

Regarding your questions:

1. just git

2. >10k just in master

3. system git, but tried both

4. will do

and will do what you suggested about collecting logs

Like Raman Sidarakin likes this

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